Shipping policy
Shipping Policy
Thank you for shopping with us! Below are the terms and conditions that constitute our Shipping Policy.
Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email in case of significant delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 7–10 business days
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Express Shipping: 2–3 business days
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Overnight Shipping: 1–2 business days
Delivery delays can occasionally occur due to unforeseen circumstances.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). Tracking information will be updated within 24 hours.
Shipping Destinations
We currently ship to:
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Domestic locations (within the country)
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Selected international destinations
Shipping times for international orders may vary depending on location and customs processing.
Customs, Duties & Taxes
We are not responsible for any customs duties and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Damages
If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the product and packaging. We will assist you with a replacement or refund.
Lost or Stolen Packages
We are not liable for packages lost or stolen after delivery confirmation. Please ensure that your shipping address is secure.
Contact Us
If you have any questions about your order or shipping, please contact our support team at:
Email: tirrent@gmail.com
Phone: +91-9460777954
This shipping policy is subject to change without prior notice.